Refund and Returns Policy

The return and refund policy of the esteemed customer https://protraegesipro.com is as follows –

1. In case of buying goods from the online shop, you must check in front of the Currier delivery service in the shop and buy it. If there is a later problem, if there is a warranty in the product, it will be covered by the warranty.

2. In the case of online orders, if there is a manufacturing error in the product after the delivery of the product, we have to report to the hotline within 24 hours.

3. Defective products are changeable from our online shop. In this case, our experts will take steps to change the product by observing the defects.

4. If the Buyer wishes to change the defective product through the delivery man or wants to change the product, a change charge depending of currier service will be applicable. If the product is found to be broken or burnt/burnt/burnt after the goods are brought, the buyer is fully responsible for the product to be borne by the buyer.

5. After receiving the product purchased from the delivery worker, the product purchased https://protraegesipro.com‘s website is no longer supported on your specific device or is no longer willing to buy it, for any reason the product is not returned or changeable.

6. Any type of software/software license after purchase is not refundable or refundable.

7. For specific reasons, it may take 3 to 20 working days or more in the case of online payment to refund the price after returning the product.

8. Refund charges are applicable from main seller company for Online Apple Pay, Google Pay, PayPal, Credit Card, Debit Card & Bank Transfer payment refunds. Cause we are Reseller Company. We are not refunded directly.

9. In the case of courier, the buyer must not receive the goods from the courier if the product is broken or the packet is torn. If the buyer receives the goods damaged in the courier, it has to be done on his own responsibility and no complaint in this regard will be accepted later.

10. Dear Honorary Customers, the RETURN and REFUND policy of https://protraegesipro.com are given below.

If a customer is buying the products from our online shops, then please make sure to check the products in front of our currier service. Later, if any problems occurs than the customer will not be entitled to any changes but will be given services based on the products provided description. (Warranty)

In the case of ordering online, after receiving the product, if any manufacturing issues or problems are noticed or discovered than customer has to inform us within 24 hours via our hotline service.

If a customer received a manufacturing defected product then the customer has to visit our online shop where our specialists will review the product first and then take the necessary steps to change the product if it is in need of replacement.

If a Customer is buying any product from our Website after reading the description and provided information’s about the particular product and is received successfully without any faults and later if the product is not compatible with your setup or if you do not want it anymore, then you will not be allowed to change or return the product.

After purchasing a software/software license, return or refund won’t be applicable

With specific reasoning’s, product(s) will be allowed to be returned and refunded back to you within 3 to 10 working days and in the case of online purchase, the procedure may take longer to execute.

Refund charge applicable from main seller company for Apple Pay, Google Pay, PayPal, Credit Card, Debit Card & Bank Transfer payment refund. Cause we are Reseller Company. We are not refunded directly.

If customers found broken or packet damaged product then we are requesting not to receive the product from courier service. If the customer receives courier damaged product then he/she have to take his/her own liability and any kind of complaint won’t be acceptable.